Turn every IT fix into a guide your users can follow

Why IT teams like it

• On-device processing: screenshots of internal systems never leave the Mac.
• Integration sign-ins are stored in the macOS Keychain, not by Steppr.
• Captures System Settings and any native app, not just web pages.
• Exports to PDF and images that drop straight into your ticketing system or knowledge base.

Your storage, your email, your rules

Steppr has no cloud of its own, so there is no new vendor holding your documentation. Team guides are saved to your company’s own Google Drive today, with OneDrive, Box and iCloud Drive coming soon. Guides and invitations are emailed from your own account.

That means your existing sharing permissions, retention policies and backups apply automatically, and there’s one less vendor to review for where your documentation is stored.

Guides worth writing this week

• Connect to the VPN
• Set up the company printer
• Reset your password in the identity portal
• Install approved software from Self Service
• Report a security incident

How it works

1. 1Start recording. Press ⌥⇧⌘R or choose New recording from the Steppr icon in your menu bar. It works with any app on your Mac.
2. 2Do the task once. Click, type and talk it through the way you normally would. Each click, keystroke and shortcut becomes a named step, using the real button and field names.
3. 3Polish and share. Add highlights, boxes, arrows or text, reorder steps, then export a PDF, one PNG per step, or an MP4 video.